Everything you need for customer experience
cxbase combines feedback collection, surveys, and an AI-based support agent into one powerful platform.
The Three Pillars of Customer Experience
Listen, Learn, and Serve. All in one unified platform.
Feedback Management
Never lose track of what customers want. Capture feedback from multiple channels, categorize it, and prioritize features based on real demand.
- Capture feedback from widgets & integrations
- Centralized dashboard for prioritization
- Voting and commenting system
- Changelog to close the loop
Surveys & Research
Don't wait for feedback. Proactively ask the right questions at the right time to understand sentiment and validate product decisions.
- NPS, CSAT, and PMF templates
- Targeted user segmentation
- Sentiment analysis & reporting
- Feed insights into product roadmap
How easy was it to use?
AI Support Agent
Scale your support without scaling headcount. Provide instant, accurate answers trained on your documentation and feedback history.
- Trained on your docs & FAQs
- Context-aware responses
- Escalates complex queries to humans
- Multi-channel (Web, Slack, Email)
How It Works
Get started with cxbase in just three simple steps
Sign up for an account
Create your free cxbase account and get access to your dashboard.
Add the widget to your site
Copy and paste our simple JavaScript snippet into your website.
Start collecting feedback
Receive and manage user feedback through your dashboard.
<script>
(function() {
var script = document.createElement('script');
script.src = 'https://cdn.cxbase.io/widget.js';
script.async = true;
script.setAttribute('data-project', 'YOUR_PROJECT_ID');
document.head.appendChild(script);
})();
</script>Simple, Transparent Pricing
Choose the plan that's right for your project
Pro
Everything you need to collect and manage customer feedback.
Start 7-day free trial- Up to 5 workspaces
- Up to 5 team members
- Unlimited feedback items
- Unlimited Surveys
- Advanced AI Support Agent
- Sentiment & Categorization Analysis
- Custom CSS & Branding
- Integrations (Slack, Discord, Linear)
- Priority Email Support
- Remove cxbase branding
- 30-day data retention
Ready to start collecting better feedback?
Join thousands of companies using cxbase to improve their products based on real user feedback.
Get started for free